Frequently Asked Questions

Find answers to common questions about Lash Maitre’s eyelash products, ordering, and services. Get clear, professional guidance to help you make the most of your lash business.

Lash Maitre is a leading brand specializing in eyelash extension design and manufacturing. We focus on delivering high-performance eyelash extensions and tools, combining cost-effectiveness with fast response times. Every product is crafted under a strict quality system to ensure superior standards.

Lash Maitre specializes in designing and manufacturing eyelash extensions and tools. We offer ODM/OEM services for clients with special product requests, ensuring customized solutions that fit your brand’s vision.

Yes, Lash Maitre recommends trying our eyelashes before making a purchase. This helps ensure you receive exactly the product you want. Simply provide your contact details, and our sales team will reach out to arrange your business sample.

Simply email us your desired products or ideas at [email protected], or call us at +1 626 288 9678. Our team will get back to you as quickly as possible to start your project.

Lash Maitre specializes in eyelash extension design and manufacturing, backed by 20+ industry awards. Our products are developed based on insights from thousands of end-users and dealers, combined with the expertise of our experienced technicians.

As a large-scale eyelash extension manufacturer, we ensure fast delivery for every order. Over the past two years, we’ve invested more than $200,000 in product upgrades to minimize quality issues, supported by a dedicated team of 10+ skilled technicians.

We also provide responsive after-sales service, with all inquiries addressed within 24 hours, guaranteeing a smooth and reliable experience.

Lash Maitre offers a 1-year warranty on all eyelash extensions. Every after-sales issue is documented in our system and reviewed during monthly quality meetings to ensure problems are resolved quickly and effectively.

Our pricing is flexible and can vary based on your order quantity and packaging requirements. When making an inquiry, please share the product details and the quantity you need, and we’ll provide a quote as soon as possible.

We also offer special discount programs for clients who support local promotion or are open to local visits. Join the program and enjoy even more value without worrying about additional costs.

Yes, Lash Maitre welcomes OEM orders. You can provide your own product and logo design, and we can print or emboss your logo to create fully customized products for your brand.

  • At Lash Maitre, our mission is to help customers reduce costs—we don’t believe in overpricing.
  • We work hard to keep prices as low as possible without compromising quality. For example, key components are designed, manufactured, and assembled in-house.
  • We enhance cost efficiency by sourcing the best components and managing supply chain logistics effectively.
  • By offering competitive pricing, we aim to ease your financial burden and build a strong, mutually beneficial partnership.

At Lash Maitre, we believe every customer deserves the highest quality in manufacturing and packaging—every single time. Our industry-leading quality system extends across the entire supply chain, from raw material receipt to final delivery.

This ensures consistent product excellence and on-time delivery you can trust. We provide complete traceability, full ISO 9001 compliance, and in-house testing and verification to guarantee superior results. With a proven track record of delivering smart, go-to-market solutions, we back every product with a robust quality assurance system.

Before placing an order or requesting a quote, it’s important to have basic information about our products, such as packaging dimensions, artwork specifications, add-on features, and quality requirements. If you’re unsure or need guidance, Lash Maitre’s team is ready to assist you through the entire process.