Shipping and Returns
Professional support for lash artists, salons, distributors, and private label buyers.
Shipping and return details depend on destination, order type, product condition, and inventory status. Final terms should be confirmed before checkout or before wholesale payment.
Shipping
Retail orders are processed based on available inventory. Wholesale and private label orders may require extra time for sample approval, production, packaging, QC, and export preparation.
Returns
Due to hygiene requirements, opened or used lash products may not be eligible for return. If there is an order issue, contact us with your order number, product photos, and a clear description of the problem.
Wholesale and OEM orders
Custom, bulk, and private label orders should be confirmed carefully before payment because production details, packaging, and buyer specifications affect the final order terms.
Shipping and returns questions.
Final shipping times, return eligibility, and customs details should be confirmed from the published store policies before checkout.
When will my order ship?
Can lash products be returned?
Start your wholesale lash extension or private label eyelash project.
Tell us your lash product type, curl, thickness, length mix, packaging goal, order quantity and target market. We will help prepare a professional lash extension supply plan.